FAQ
1. Where do you ship?
We currently ship to all 50 states in the United States.
2. How long does shipping take?
Standard shipping typically takes 7-12 business days. Processing time is 1–3 business days.
3. Do you offer free shipping?
Yes! We offer free standard shipping on all orders.
4. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that to track your shipment online.
5. Can I modify or cancel my order?
We start processing orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 12 hours of placing it.
6. What is your return policy?
We accept returns within 30 days of delivery. Products must be unused and in original packaging. Please see our Return Policy page for full details.
7. Are your products safe for babies?
Yes. All products listed on Tiny & Thrive are carefully selected to ensure they meet safety standards and are gentle for moms and babies.
8. How can I contact customer service?
You can reach us anytime at support@tinyandthrive.com. We typically respond within 24 hours on business days.
9. Do you have gift options?
Yes! We offer gift packaging for select products. Look for the gift option at checkout when available.
10. Is your store secure?
Absolutely. We use industry-standard encryption to keep your personal and payment information secure.
Didn’t find what you’re looking for?
Reach out to us at support@tinyandthrive.com — we’re happy to help.